data does indeed indicate that the drive is functioning correctly, should the failure of the Long Generic SeaTools test be considered proof that there is a problem after all that S.M.A.R.T. data indicate that the drive is functioning correctly?Ģ. Here's the SeaTools Bootable User Manual if you need it. I have no idea how to interpret these results (except that the green dots seemingly indicate success), so I don't know for certain if the drive passed or failed.ġ. You could always run the long generic test or try a different SeaTools version, but if the short test is failing, then it's probably time to look into either RMA (if eligible, here's the Warranty & Replacements Page to check), or replacing the drive. data of a hard drive, and got the following results: I then downloaded and ran HDDScan, which can apparently find out the S.M.A.R.T. The second (Long Generic) reported (in its words) "Long Generic - FAIL". The first one (Short Drive Self Test) passed. Seagate offers both graphical user interface (GUI) and command line interface (CLI) diagnostic tools for our storage devices. So I downloaded SeaTools for Windows and ran two tests. Launch SeaTools by following these steps once it is installed: If you have a SeaTools for Windows icon on your desktop, simply launch the program from here. I have been slightly worried about the possibility of it going out, as I've had it for three years now and it seems to be getting a tad noisier and slower to start up lately (although that could be my imagination). S.M.A.R.T.I have a 1 TB Western Digital external hard drive hooked up to my computer via USB. Long Generic (progress in 1 increments and may take several hours to. Next, we will click Basic Tests, along the top, and select the Long Generic test. connect the hard drive to another working computer, and run Seagate Seatools for Windows (Long Generic test). Tutorial for the use of SeaTools for Windows, explaining the most common features. Using the checklist on the left side, check off the drives on the list. Boot from disk to run it (will have to disable SecureBoot and enable CSM/Legacy mode). I ran the "Quick Test", which ran for about five minutes and provided the following result:Įnclosure : WD Ext HDD 1021 USB Device (V=1058, P=1021, sa1) - wdĭisk Size : 1000.2 GB (8.4/137.4/1000.2/1000.1) run Seagate Seatools for DOS (Long Generic test). After seeing your message, I looked it up and downloaded and installed it. The array is intact with no reported errors. The other disk drives can be checked anytime. Overnight please run Sea Tools for Windows long generic test on the Windows disk drive. SeaTools is for Seagate 8XI didn't think about the possibility of Western Digital having their own diagnostic tool. SeaTools Support Seagate US SeaTools - Quick diagnostic tool that checks the health of your drive. If SeaTools gave you a diagnostic code when it failed, write it down, request an RMA and see what Seagate has to say about it.Įdit: Hmm, you might want to use WD's diagnostic tools on a WD drive. Professional data recovery shops only trust their repairs long enough to get the data off the drives. The only people who stand a decent chance of fixing them are people who know them inside-out: the manufacturers. There is very little in them that even knowledgeable hobbyists would be able to repair without most likely making something else worse. No reallocated, pending or uncorrectable errors so there does not appear to be anything obviously wrong with the drive as far as SMART data can tell. La prueba Long Generic Test (prueba genérica larga) hace una lectura de toda la unidad para detectar defectos. Does this mean anything The drive is 3 years old and I only use it to put my Steam Games on and to back up documents and pictures. So, It passes SMART, Short Generic, and Short DST, but fails Long Generic. Sorry.If I'm not mistaken, the drive only came with a 1-year warranty, and I bought it three years ago. Inserte el dispositivo de USB de SeaTools y reinicie o encienda su equipo. I am using SeaTools to check my secondary 2TB HDD because it has been running at 100 every so often even idle. com/tech- suppt/seagateutils/sgatf mt4.zip or /support/seatools. If it has no warranty left (warranties vary some are 1 yr, some 3, and a few are 5) then you will need to buy a new hard drive. There are also universal sockets that will accept either type of card. I have not heard of any "permanent" fix for a bad hard drive. Save it somewhere: the 'cloud', flash drive, another hard drive.That noise you hear is the drive starting to die and the test confirmed it. In my experience, anytime one of WD's or Seagate's hard drives fail their test it is failing or about to, and needs replacement. I can't help you with the HDDScan, but you DO need to call WD if that HD is still under warranty.
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